Dissertation consumer intention return

Dissertation consumer intention return

The researchers find the influence of perceived risk, guarantee return policy, perceived image of website, transaction security, consumer database safety and trust on the online purchase intention as the dependent variables. The descriptive analysis is applied for All subjects were asked to rate their level of anxiety on arrival and discharge from the ED, complete the Consumer Emergency Care Satisfaction Scale, and the Intent to Return scale. There were no statistically significant differences among the four groups (p intent to return scores were high Dec 13,  · The series of essays in this dissertation strive to address these issues. Essay 1 explores consumers’ trust building in the consumer learning process and its effect on consumers’ behavioral intention toward mobile payments. Results verify the vital role of consumer learning in building trust and encouraging consumers to engage in mobile

"Factors influencing consumers' apparel purchasing intention in the C2C" by JeeYoung K Kim

Three Essays on Consumer Product Returns. Guangzhi ShangUniversity of South Carolina - Columbia Follow. Return policies aka. money-back-guarantee policies are frequently offered by retailers such that consumers can bring back the purchased products that do not fit their needs.

On the benefit side, consumers perceive these policies as a risk-mitigation service and are willing to pay more for an otherwise identical product. All else being equal, being lenient in its return policy should allow a retailer to enjoy higher sales, which leads to increased revenue.

On the cost side, a generous return policy will induce more returns and possibly also late returns. In alone, U. To effectively manage returns, a retailers should concurrently optimize its price and restocking fee so that it could enjoy the most benefit from offering a return policy. At the same time, it should also seek to better forecast the quantity of incoming returns and make efforts to reduces the number of futures returns.

Despite the magnitude of the returns management problem, academic research on this dissertation consumer intention return is still relatively scant.

Through three separate studies, this dissertation delves into returns management from a multitude of perspectives. The last dissertation consumer intention return introduces a novel approach for retailers to quantify the incremental willingness-to-pay that consumers assign to money-back-guarantee policies in the on-line environment.

Shang, G. Doctoral dissertation. Business Administration, Management, and Operations Commons. Advanced Search. Home About FAQ My Account Accessibility Statement. Privacy Copyright. Skip to main content.

Home About FAQ My Account. Theses and Dissertations. Title Three Essays on Consumer Product Returns. Author Guangzhi ShangUniversity of South Carolina - Columbia Follow. Abstract Return policies aka. Recommended Citation Shang, G. DOWNLOADS Since September 04, Included in Business Administration, Management, and Operations Commons, dissertation consumer intention return.

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Dissertation Discussion Chapter: How To Write It In 6 Steps (With Examples)

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"The Effect of Written Information and Reassurance on Patient Satisfact" by June Andrea DNSc

intention among undergraduates towards fast food restaurants chow keng yong dickson ong chee siang tham wai lok wong yin kuan bachelor of international business (hons) universiti tunku abdul rahman faculty of accountancy and management department of international business april This dissertation seeks to provide an understanding of consumer response to product scarcity. Despite the vast amount of research about whether and how product scarcity affects consumer behavior In return to this, companies variations in consumer vision while defining apt marketing policy and packaging in significant impact on the consumers’ intention to buy green products (Mostafa, ). Structure of Thesis This thesis has six chapters as follows